Privacy, Terms and Conditions

Squad Dancewear Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern squaddancewear.com’s relationship with you in relation to this website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Privacy
Any handling and collecting of personal information will be processed in accordance with local law, and will not be sold to third parties.

Copyright

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Cookies

This website uses things called “Cookies” to ensure your experience of the site, and our ability to improve it is enhanced. Specifically, the following Cookies are in use:

– Google Analytics (3rd party). We use this to see how many visitors we are getting, and how they found us. You can find out more about Google Analytics’ Cookies here: http://www.google.com/policies/privacy/ads/#toc-analytics

– Social Media Sharing and Integration (3rd party). We use Facebook and Twitter functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles. You can find out more about Facebook’s Cookie use here: http://www.facebook.com/help/?faq=115180708570932 , and Twitter’s here: https://twitter.com/privacy

– We also sometimes use video embedding, like YouTube or Vimeo (3rd party) to enhance your experience of content on our site. You can find out about YouTube’s Cookie policy here:http://www.google.com/intl/en/policies/privacy/, and Vimeo’s here: http://vimeo.com/privacy

WordPress uses Cookies to further enhance the experience of the website, which you can read more about , here – http://codex.wordpress.org/WordPress_Cookies

Delivery Policy

In-stock items are usually dispatched within 24 hours of the order being received, bespoke items may take longer. If we do not have your item/s in stock we will notify you by email and confirm an expected delivery date. Bespoke uniform can take 4/5 weeks and even longer during busy periods. Once your parcel has been shipped, you will be notified via email. For delivery outside the UK, the website will apply the correct postage – please allow extra time for delivery.

Returns/Exchanges Policy

Squad Dancewear aims to provide the highest quality garments to our customers. In the event that you are not 100% satisfied with your purchase, we will be happy to offer you a refund (see below exclusions). Refunds will only be made once we receive the returned goods in the original condition. Items must be returned to the address stated on the invoice and should arrive back to us within 14 days from date of purchase. Unfortunately, we are not liable to refund postage costs. Please ensure postage is paid for these returned items. We recommend that you obtain proof of postage as we can’t take responsibility for items lost in the post.

If you’d like a different size Squad website product, please return your item first for a refund and then re-order the size you’d like. We do not offer exchanges.

Faulty Items/Repairs

Within 6 weeks of your purchase date, repairs to faulty garments will be undertaken free of charge. All garments are inspected on return and if it is deemed that the garment isn’t faulty, but has been damaged during use, then we may be able to repair the item for a £10 charge, to include postage. If you purchased your garment outside of the 6 week return period, you may have the option to have your garment repaired after you have paid the repair charge. If you are returning a garment to be repaired and it’s been worn, please return freshly washed as we are unable to handle soiled garments – thank you

Boys items, Squad Uniform, Costumes and other bespoke items where stated on our website – are made to order and as such can only be returned if the product is faulty or has been made incorrectly. Please ensure you check the sizing information on our website before ordering.

All personalised items – cannot be returned unless there is a fault with the garment/item or the personalisation element is incorrect as per your order.

Registered Address

Our registered address is as follows;

Squad Dancewear Ltd
36 Alston Drive
Bradwell Abbey
Milton Keynes
MK13 9HA

Returns Address

For all returns please use our address below

Squad Dancewear Ltd
36 Alston Drive
Bradwell Abbey
Milton Keynes
MK13 9HA

Please return with a copy of your original order or with a note stating your order number, name and address and reason for return. If you’d like a different size Squad website product, please return your item first for a refund and then re-order the size you’d like. We do not offer exchanges.