FAQs

Can I change or cancel my order? 

Placed an order but want to change it? No problem! We use an app called Order Editing, that allows you to seamlessly edit your order at the push of a button. Here you can change quantity, colour, shipping address and add items to your order amongst other things. 

In your order confirmation email, we have included a button at the top that says Edit My Order. Simply click in here to edit or cancel your order.


How long will it take to receive my order?

Once you place your order, you’ll get a confirmation email, and we’ll send you another email when your order ships. Uniform orders usually take around 4 weeks to arrive, but it might take longer during busy times, so please order well in advance if you need it by a certain date. Your package will be shipped via Royal Mail—keep an eye out for that exciting delivery from Squad Dancewear!


What are the washing instructions for your garments?

Our garments are made from high-quality lycra, so to keep them looking their best, please hand wash them in cold water and line dry. Avoid using a tumble dryer. For any non-lycra items, just check the washing label inside for specific care instructions.